We are in the process of updating our authorized in-person payment locations. While we transition, all payment locations may not appear on the map. Please be sure to only use authorized locations so your payment is received and processed without delay. We also offer other convenient payment options. Please visit our Billing & Payment webpage to learn more. Thank you for your patience as we work to improve our payment systems.
We apologize for any inconvenience.
If you would like to make a payment, please use our payment vendor site. You will need your account number to complete this payment.
If you have an emergency, please contact our customer service center.
Thank you for your patience and for being a valued American Water customer.
As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
We include information from PFAS sampling in our Water Quality Reports
Check out investment projects in your neighborhood using our interactive pipe replacement map!
View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage
You are leaving a California American Water regulated operations page and proceeding to a page with information about our parent company, American Water and its affiliates.
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