What's New

New Customers

We’re here to help and to provide you with important information about your service.

PFAS And Your Water

Missouri American Water has performed voluntary sampling to better understand the occurrence of certain PFAS in drinking water sources.

Water Treatment Change Update

Customers in Eureka will now transition to the water supply currently serving our St. Louis County customers.

Payment Assistance Program

Sometimes customers face circumstances that stretch their financial resources.

Keep Communities Flowing

The American Water Charitable Foundation’s Keep Communities Flowing grant program, supports impactful initiatives and programs throughout American Water’s national footprint.

Water Learning Center

Our Water Learning Center provides some in depth information about how water makes it way to your tap

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Your Neighborhood

Customer Advisory Map

View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage

Search Advisory Map

Conservation Tips

5 Ways to Conserve
See what you can SAVE
1
Water your lawn only when it needs it. If you leave footprints when walking across the grass, it’s time to water.
SAVE
750 to 1,500
Gallons a month
2
Wash your car using a bucket of soapy water instead of letting the hose run. Use a positive shut-off nozzle.
SAVE
150
Gallons Per Car Wash
3
Use a broom or rake instead of a hose to clean driveways and sidewalks.
SAVE
150
Gallons Each Time You Clean
4
While waiting for hot water, capture running tap water for later use on household plants or in your garden.
SAVE
200 to 300
Gallons a Month
5
Run only full loads in the washing machine or dishwasher.
SAVE
300 to 800
Gallons a Month
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