Conversations about racial injustice in America are ongoing and necessary. American Water remains committed to doing our part in taking action to bring an end to racial injustice in our society.

All California American Water customer service centers are temporarily closed until further notice due to Covid-19 restrictions in place. Please call the Customer Service at 888-237-1333 should you have questions about your bill, water service or water conservation.  Customers can also log into MyWater to manage their water account.

For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.

Please visit our detecting leaks page.

We want to simplify the billing process for you. From the comfort of your home, you can sign up for paperless billing and automatic payments through MyWater.