Conversations about racial injustice in America are ongoing and necessary. American Water remains committed to doing our part in taking action to bring an end to racial injustice in our society.

On April 21, 2021 Governor Newsom issued an Executive Order on the California Drought. Water supply conditions vary throughout the state and we do not expect this order to affect water service for our customers at this time.

All California American Water customer service centers will begin reopening on October 4 and will be able to take payments. They had been closed due to COVID-19 restrictions. Please call the Customer Center at 1-888-237-1333 should you have questions about your bill, water service or water conservation. Customers can also log into MyWater to manager their water account.

For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.

We want to simplify the billing process for you. From the comfort of your home, you can sign up for paperless billing and automatic payments through MyWater.

Each year, we produce a Water Quality Report to let customers know how our water quality stacks up against established federal and state drinking water standards. Check out your community’s water quality report today.