As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
We include information from PFAS sampling in our Water Quality Reports

With Auto Pay, your bill will be paid on time, every time, on the date it is due. Enroll today on MyWater.

Find Out About Public Meetings Regarding Our General Rate Case.

The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.

Our new customer advisory map is live. You can now view up-to-date information on an easy-to-use map.

All California American Water customer service centers will begin reopening on October 4 and will be able to take payments. They had been closed due to COVID-19 restrictions. Please call the Customer Center at 1-888-237-1333 should you have questions about your bill, water service or water conservation. Customers can also log into MyWater to manager their water account.

For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.

We want to simplify the billing process for you. From the comfort of your home, you can sign up for paperless billing and automatic payments through MyWater.