Boil Water Order Lifted in Cairo District

(Cairo, Ill. September 7, 2023) –Illinois American Water has lifted the boil water order in the Cairo District. The boil water order was issued Tuesday, September 5, for all water customers in the Cairo District due to a main break at the water treatment plant Tuesday afternoon.

Tests throughout the system confirm water meets all regulatory quality standards and is safe to drink. Water is OK for drinking, cooking, bathing, washing and other common uses.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, Twitter and Instagram.

Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. For more information, visit and follow Illinois American Water on Twitter and Facebook.


Media Contacts

Terry Mackin

Director of Communications and External Affairs