Illinois American Water to Replace Valve at Farmington Water Treatment Plant; Boil Water Order Issued

Boil Water Order for City of Farmington beginning Tuesday, June 7.

Farmington, Ill. – (June 3, 2022) – Illinois American Water is completing an investment project at the Farmington Water Treatment plant.  Work includes replacing a tank valve. The work requires a boil water order for the City of Farmington beginning Tuesday, June 7, 2022

Beginning at 7 am on Tuesday, June 7, Farmington customers should bring their water to a rolling boil for five minutes before using water for drinking or cooking. Water is okay for bathing, washing and other common uses. To access additional information about boil water orders and frequently asked questions, please visit Illinois American Water’s Water Quality page.

The boil water order supports critical work at the water treatment plant to replace a tank valve. Customers are being notified of this work and related boil water order via media outreach, the company’s customer notification system, and website alerts at Information is also provided to customer service center representatives. Landlords are required to keep tenants informed.

Customers will be notified in the same manner when the boil water order is lifted, which is expected to be Friday, June 10, 2022.  To receive updates, customers should ensure their contact information is up to date on their Illinois American Water account. Customers can manage their account online at or by calling 800-422-2782 to update their information.

Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville. For more information, visit and follow Illinois American Water on Twitter and Facebook.


About American Water

With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Karen Cotton

Senior Manager External Communications