Indiana American Water Announces Job Opportunities for Gary and Northwest Indiana Community

GARY, IND. (July 14, 202) –   Indiana American Water and its parent company, American Water (NYSE: AWK), the nation’s largest publicly traded water and wastewater utility company, announced today it is looking to fill 20 fully remote, full-time customer service job opportunities for residents of Gary and the northwest Indiana community. This is the second hiring for the Gary area since the company originally established this location for remote customer service jobs in September of last year.

“These job opportunities are another way we are continuing to invest in this community while building on our award-winning customer service organization, which handles calls from across the country,” said Matt Prine, President of Indiana American Water. “Our commitment to customers and the communities we serve goes beyond the delivery of safe, reliable water and wastewater service – it also includes helping to make communities better because we are there, and this opportunity for local residents to build careers in a growing field with a growing company is a perfect example of that.”

Since purchasing the water system more than two decades ago, Indiana American Water continues to follow-up on its commitment to help revitalize the city and its water infrastructure, be an impactful corporate citizen and advocate for the community. The company has invested more than $400 million in the northwest Indiana water system, including nearly $51 million to replace or retire more than 13,000 lead service lines. The company and its employees are also actively engaged in the communities it serves by partnering with organizations like Habitat for Humanity, Meals on Wheels, Boys and Girls Club of Greater Northwest Indiana, several local fire departments, and the Salvation Army.

Indiana American Water has been the water services provider for most of Lake and Porter counties since 1999 and has been serving customers in Indiana for more than 135 years.

Gary-based customer service roles help supplement American Water’s national call center operations, fielding calls from across its regulated footprint.

To learn more about the customer service opportunities in Gary, visit the American Water careers webpage. When viewing open positions, narrow the search field to jobs located within Gary, Indiana, or search by requisition ID 103130.

Indiana American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 1.32 million people. For more information, visit and follow Indiana American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water (NYSE:AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,400 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to more than 14 million people in 24 states. American Water provides safe, clean, affordable and reliable water services to our customers to help keep their lives flowing. For more information, visit and American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Joe Loughmiller

External Affairs Manager