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Water Quality Reports Now Available Online

Water supplied to Iowa American Water customers continues to meet or surpass state and federal quality standards

Davenport, IA (JUNE 15, 2021) – Iowa American Water’s 2020 Water Quality Reports for all service areas are now available. The reports, also referred to as Consumer Confidence Reports, are published annually with data pertaining to the previous calendar year. They are available on Iowa American Water’s website at iowaamwater.com via the Water Quality link and searchable by customer zip code or community. Hard copies of the reports are also available by contacting the company’s customer service center at 1-866-641-2108.


The Water Quality Report is an annual performance measure of the quality of water supplied by Iowa American Water in comparison to the compliance standards established by the U.S. Environmental Protection Agency and the Iowa Department of Natural Resources. Each report describes drinking water sources, water tests conducted, substances detected in water, and the levels of those substances.

“We are pleased to report that the quality of water supplied to our customers continues to meet or surpass what is required by state and federal drinking water standards,” said Randy Moore, president of Iowa American Water. “We encourage customers to review the reports for their respective areas, so that they can become familiar with what our teams do on a daily basis to provide high quality tap water.”

Iowa American Water’s water quality professionals perform thousands of tests every year – in the treatment plant as well as out in the distribution system – to measure the quality of tap water delivered to customers.

“Our customers rely on us to deliver safe, clean, and reliable water to their taps. It is important for them to be able to trust in this critical service. That’s why we work so hard to provide a quality product at a good value. The water quality reports are a testament to our team’s expertise and dedication,” Moore added. “We know that an educated customer is one who will place a higher value on this precious resource and who will have a greater tendency to do his or her part in protecting it. We’re proud to share these reports with our customers to encourage greater awareness, appreciation, and wise water use.”

Iowa American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 213,000 people. For more information, visit www.iowaamwater.com and follow Iowa American Water on Twitter and Facebook.


Media Contacts

Lisa Reisen

External Affairs Manager

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lisa.reisen@amwater.com