New Facility Will Bring 85 Employees to Borough, Provide More Centralized Operations for Customers in Southwest Operating Region

LAWNSIDE, N.J. – SEPT. 29, 2021 - Joined by Board of Public Utilities Commissioners Mary-Anna Holden and Upendra Chivukula, and Lawnside Mayor Mary Ann Wardlow, New Jersey American Water today broke ground on its new Operations Center in Lawnside. Serving the company’s Southwest region, the Lawnside Operations Center will bring 85 employees to Lawnside with the possibility of growing by upwards of 20 percent in the future. The company’s Southwest Operations region services approximately 400,000 people in Burlington, Camden, Gloucester and Salem counties.

“Lawnside is the perfect location for us to house our operations center,” said New Jersey American Water President Mark McDonough. “By being more centrally located to our southern New Jersey customer base, we will be able to provide services and respond even quicker to their needs. We look forward to being a community partner with Lawnside as we continue to grow our workforce and provide high quality water and wastewater services in the state.”

The Lawnside Operations Center will consist of approximately 19,780 square feet of office and administrative space and approximately 28,925 feet of garage and warehouse space. The facility is expected to be completed by November 2022. Once completed, New Jersey American Water will be contributing approximately $800,000 annually in property taxes to the borough.

“We welcome New Jersey American Water and appreciate their continued investment in Lawnside,” said Mayor Wardlow. “Our local businesses look forward to providing our new neighbors with places to shop, eat and run errands.”

Lawnside has been receiving water service from New Jersey American Water and its predecessors since 1897.

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Photo Caption: New Jersey American Water broke ground Wednesday on its new $25 million Operations Center in Lawnside. From left: David Forcinito, senior director of South Operations, New Jersey American Water; Tom Shroba, vice president of Operations, New Jersey American Water; Upendra Chivukula, commissioner, NJ Board of Public Utilities; Mary Ann Wardlow, Mayor of Lawnside; Mark McDonough, president, New Jersey American Water; and Mary-Anna Holden, Commissioner, NJ Board of Public Utilities.

New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit and follow New Jersey American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Chelsea Kulp

Manager of External Affairs