New Jersey American Water Update on Mandatory Boil Water Advisory in 9 Towns in Middlesex, Somerset and Union Counties
Update on Repair and Bottled Water Distribution Sites
CAMDEN, N.J. – AUGUST 4, 2021 at 4:45 p.m. – New Jersey American Water is providing an update to customers impacted by a mandatory boil water advisory that was issued on August 2. The advisory was issued as a result of loss of water pressure from a transmission main leak along Possumtown Road in Piscataway, N.J., for customers in the following towns:
- Green Brook
- South Plainfield
Customers in these towns may have discolored water as our crews continue to work to repair the main. If this occurs, customers should allow a cold water tap in the lowest part of their home to run until water is clear before collecting it to boil for consumption.
The leaking transmission main has been isolated and crews are making repairs. Water pressure has been fully restored in the system and water quality samples were taken and sent to the laboratory for analysis. Once samples are returned and show that water quality meets standards, the company will lift the boil water advisory.
Until the advisory is lifted, customers are still instructed to bring tap water to a rolling boil for one minute and allow cooling before using. Boiled or bottled water should be used for drinking; preparing foods; mixing baby formula, food, juices or drinks; washing vegetables and fruit; cooking; making ice; brushing teeth; and washing dishes until further notice.
Surrounding towns served by New Jersey American Water in Middlesex, Somerset and Union Counties may experience discolored water as flows of water in the system are restored. Customers with discolored water should run the cold water taps only, at the lowest level of the house for about 3 to 5 minutes until the water runs clear.
Customers in surrounding towns were asked to limit their water use to essential purposes only while New Jersey American Water worked to fully restore the flow of water to its system. This is no longer necessary; customers in surrounding communities may resume their usual water usage.
The company has coordinated with local and county officials to provide bottled water. The bottled distribution locations are scheduled to be open tomorrow, August 5 from 9 a.m. to 10 p.m. as follows, unless the boil water advisory is lifted:
- 495 Sidney Road, Piscataway
- 4000 Hadley Road, South Plainfield
- 100 New Market Road, Dunellen
- Warinanco Park @ the Ice-Skating Center, 1 Park Dr, Roselle
- 136 Oak Ridge Road, Clark
Residents in Linden and Roselle are instructed to go to the Warinanco Park location and Clark residents are instructed to go to the Oak Ridge location for bottled water.
New Jersey American Water is working to resolve the issue as quickly and safely as possible. This boil water advisory has been issued as a precaution until testing of the water confirms that it meets standards. Please continue to boil your water or use bottled water until the company issues a communication to lift the advisory.
Updates will continue to be posted on the website at www.newjerseyamwater.com, under Alerts, and on the company’s Facebook page and Twitter account, @njamwater. If customers have any questions, please call 800-272-1325.
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.
About American Water
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook, and LinkedIn.
Denise Venuti Free
Director of Communications and External Affairs