March 27, 2020

New York American Water to Conduct Annual Flushing of Water Mains and Hydrants Starting April 20, 2020

Company postponed Glen Head and North Merrick flushing originally scheduled for March 30


MERRICK, N.Y. (March 27, 2020) – New York American Water will begin flushing its water distribution system on Monday, April 20, 2020, as part of its commitment to ensuring reliable, quality water service for its customers. Flushing is an essential part of the company’s system maintenance program and is unrelated to the current COVID-19 pandemic.

New York American Water postponed the start of flushing in Glen Head and North Merrick until April 20, instead of March 30, to better align with the rest of the company’s flushing schedule. The updated schedule is available at, under Alerts or click here.

Flushing clears mineral deposits and sediment that may have built up over time inside the pipes. It is important to complete this maintenance in advance of the high-demand period of summer. Flushing also allows the company to check fire hydrants to make sure they are operational and to check flow rate in the system. 

“Flushing is a critical part of our annual maintenance to ensure water quality and to provide us with the opportunity to check water flow throughout our system. Now, more than ever, it is important that we maintain our regular maintenance programs, so we can continue to deliver this essential resource to our customers,” said New York American Water Vice President of Operations, Jim Runzer. “We understand that many of our customers may be home during this year’s flushing program, and we will be communicating with customers in advance of flushing in their area through our CodeRed customer notification system and Facebook page.”

New York American Water will be flushing the system throughout its Long Island service areas according to the following schedule.



April 20 – April 24

Atlantic Beach, East Atlantic Beach, Glen Head, Glenwood Landing, Hewlett, Hewlett Bay Park, Hewlett Harbor, Hewlett Neck, Merrick, North Merrick, Roslyn Harbor, South Merrick

April 27

Mill Neck

April 27 – May 1

North Bellmore, Sea Cliff

April 27 – May 8

Cedarhurst, Inwood, Lawrence, Meadowmere

May 4 – May 8

Bellmore, South Bellmore

May 11 – May 15

Levittown, North Seaford, North Wantagh

May 11 – May 22

Lakeview, Lynbrook, Malverne, West Hempstead

May 18 – May 22

Seaford, South Seaford, Wantagh, South Wantagh

May 26 – May 27


May 26 – June 5

North Woodmere, Valley Stream, Woodmere, Woodsburgh

June 8 – June 12

Bay Park, East Rockaway, Island Park, Oceanside,

June 15 – June 26

Baldwin, Baldwin Harbor, Roosevelt, South Hempstead


When the system is being flushed, customers may notice a drop in water pressure or experience discolored water. This is a normal part of the process. New York American Water advises customers to let their cold water run until it is clear. 

New York American Water offers its customer the following additional tips:

  • Mark your calendar to be prepared when the company begins flushing the water mains in your neighborhood.
  • Draw water for cooking ahead of time and store a large bottle of water in the refrigerator for drinking.
  • Check for discolored water before using the washing machine or dishwasher. Wait until the water runs clear at the tap before doing laundry or running the dishwasher.
  • If laundry becomes stained, do not put your laundry in the dryer. Rewash clothes immediately using a heavy-duty detergent and add a rust remover. Most rust removers can be used on stained fixtures.
  • In some cases, slight discoloration may linger in the water for a few hours. This discoloration only affects the appearance and does not affect the water quality.
  • If water pressure or water volume seems low after flushing has been complete, check faucet screens for trapped particles.

For more information on New York American Water’s flushing program and to view the schedule, please visit Daily updates on flushing locations will be posted on New York American Water’s Facebook page. In addition to viewing the schedule on the company’s website, customers also have the option to be updated on the local flushing schedule via phone call, text or email by enrolling in New York American Water’s CodeRED customer notification system at



New York American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water company in New York, providing high-quality and reliable water and/or wastewater services to approximately 350,000 people.


With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to more than 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit and follow New York American Water on Facebook and Twitter.

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