Pennsylvania American Water, Butler Township, the City of Butler Invite Customers to Participate in Telephonic Public Input Hearing on Butler Area Sewer Authority Acquisition

Current and potential future customers can provide input on the company’s application to acquire the system; To participate, customers must register by noon on the day of the hearings

BUTLER, Pa. (July 12, 2023) – Pennsylvania American Water, Butler Township, and the City of Butler will join the Pennsylvania Public Utility Commission (PUC) to hear public comment on Pennsylvania American Water’s recent application to acquire the wastewater system assets of the Butler Area Sewer Authority (BASA).

The system serves nearly 15,000 customers over 32.5 square miles, including the City of Butler; Butler and Center townships; East Butler Borough; and parts of Connoquenessing Borough, Summit and Oakland townships, and a small portion of Penn Township. Pennsylvania American Water is already the drinking water service provider to approximately 19,500 customers in the region, and its predecessor companies have served the Butler area since the late 1800s.

According to local officials, Pennsylvania American Water is equipped to make the $75 million in improvements that the BASA’s facility requires, and residents should remain confident and know that they will receive the highest quality wastewater services from Pennsylvania American Water.

Additional details about the proposed acquisition and potential future rate impact were included in a notice mailed to all Pennsylvania American Water customers and all current BASA customers in April and May 2023.

The public input hearings are scheduled for Tuesday, July 18, 2023, and Wednesday, July 19, 2023, at 6 p.m.

To participate in the hearing,

  • You must dial the toll-free number listed below
  • You must enter a PIN number when instructed to do so, also listed below
  • You must speak your name when prompted
  • The telephone system will connect you to the hearing


Toll-free Conference Number:      1.866.675.3641

PIN Number:                                 37082098

If you wish to testify at the telephonic public input hearing, you must pre-register with the Office of Consumer Advocate (OCA) by 12:00 P.M. the day of the hearing.  If you do not pre-register and provide the information listed below, you may not be able to testify. 

To pre-register, please contact the OCA by phone at 1.800.684.6560 or by email at and provide:

(1) your first and last name;

(2) the date (July 18th or July 19th) and of the public input hearing you wish to attend;

(3) the phone number you will be using to call into the public input hearing;

(4) a phone number where you can be reached prior to the hearing if we need to     contact you;

(5) your email address if you have one; and

(6) if you require an interpreter to participate in the hearing, the language of the interpreter. 

Requests for Interpreters:  If you require an interpreter to participate in the hearing, please pre-register as soon as possible.  We will make every reasonable effort to have an interpreter present.  If you register too close to the hearing date, we may not have enough time to arrange for an interpreter.   

Hearing Exhibits:  If you have any hearing exhibits to which you will refer during the hearing, please email them to the OCA at  The OCA will forward the exhibits to the Judges and all parties.  Exhibits must be received by noon on July 18, 2023.

If you have any questions, please do not hesitate to call the OCA (toll-free) at 1.800.684.6560 (toll-free) or

AT&T Relay Service number for persons who are deaf or hearing-impaired: 1.800.654.5988

If you do not wish to testify, but you want to listen to the telephonic public input hearing, you may call in using the hearing information below.

If you have any questions, please do not hesitate to call the OCA (toll-free) at 1.800.684.6560 (toll-free) or

AT&T Relay Service number for persons who are deaf or hearing-impaired: 




Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and wastewater services to approximately 2.3 million people. For more information, visit and follow Pennsylvania American Water on Twitter and Facebook.

Media Contacts

Gary Lobaugh

Senior Manager, Government and External Affairs