Water Quality & Wastewater Information

We hold ourselves to the highest standards in delivering clean, high-quality drinking water. We consistently score among the highest of all water companies when it comes to complying with strict federal regulations. Our teams consist of the industry’s leading researchers, scientists, and plant operators.

We are immensely proud of the professionalism and expertise of our teams, and we are happy to provide our customers with this information about how water makes its way every day to your tap.

Drinking Water Safety

To protect citizens’ health, the United States Environmental Protection Agency (USEPA) since 1974 has set national safety standards for drinking water.

As the nation’s largest publicly traded water service providers, American Water takes that responsibility very seriously. In addition to working closely with the USEPA and state authorities to ensure that the water we provide customers meets federal and state safety standards, our researchers help the USEPA develop its standards and regulations.

We consistently score among the highest of all water companies when it comes to complying with strict federal regulations for delivering clean, quality drinking water with a current score of greater than 99% for drinking water compliance.

Additionally, over the past several years, and all over the country, we’ve received more than 150 awards for superior water quality from state regulators, industry organizations, individual communities, and government and environmental agencies.

Read the water quality report for your area.

Additional Resources

Copper
Water Hardness
Discolored Water
Flushing One-Pager
Tap Water's Taste and Smell
Stains & Residue On Fixtures

Water Quality Fact Sheets