CONTACT US

Easy Access to Online Tasks

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Phone

1-866-641-2108
Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7

TDD: 711
Reference 1-866-641-2108

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Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday

Mail

Payment:
Iowa American Water
P.O. Box 6029
Carol Stream, IL 60197-6029

Correspondence:
Iowa American Water
5201 Grand Avenue
Davenport, IA 52807
1-563-468-9201

Online Form

Customer Service Form
Please note that the response time is 2-3 days. If your request is regarding a water emergency or related to water quality, please contact our customer service center directly.

Career Opportunities
Browse our available openings.

Media and Press Inquiries
Lisa.Reisen@amwater.com
Office: 1-563-468-9221
Cell: 1-563-343-6127

Business Development
Randy Moore, President
1-563-468-9218

Human Resources
1-314-996-2332

Investor Relations
Visit our Investor Relations website