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Easy Access to Online Tasks

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Phone

1-866-641-2131
Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7

TDD: 711
Reference 1-866-641-2131

mid-week-calls

Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday

Mail

212 Archer Street
Suite B & C
Bel Air, MD 21014

Online Form

Customer Service Form
Please note that the response time is 2-3 days. If your request is regarding a water emergency or related to water quality, please contact our customer service center directly.

Career Opportunities
Browse our available openings.

Media and Press Inquiries
Alison.Bibb-Carson@amwater.com

Business Development
Barry Suits, President
Barry.Suits@amwater.com

Procurement
Richard Dagney, Sr. Capital Buyer
Richard.Dagney@amwater.com

Investor Relations
Visit our Investor Relations website