New Jersey American Water to Repair Leak on 42-inch Water Transmission Main
Acoustic technology identified leak; Repair to take approximately three weeks with no expected impact to customers
CAMDEN, N.J. – SEPT. 21, 2021 – New Jersey American Water is preparing to repair a 42-inch water transmission main on Springdale Road in Cherry Hill between the intersections of Lark Lane and Wilderness Way starting September 27. This critical pipeline supplies water to customers in several towns throughout Burlington, Camden, Gloucester, and Salem Counties.
New Jersey American Water identified the leak through the use of acoustic leak detection technology, which enabled company engineers to “hear” the water coming out of the deeply buried pipe, despite being located next to a creek. The company used this award-winning technology to quickly locate and repair a similar leak in the area in November 2020.
“The use of this leading technology allows us to find leaks with exceptional accuracy and repair them before they have the potential to become larger problems,” said David Forcinito, Senior Director of South Operations, New Jersey American Water. “Having the capability to identify leaks early on saves time and resources while minimizing the disturbance to the surrounding area. We will continue to invest in new, innovative technology like this to maintain and repair our infrastructure and better serve our customers and the environment.”
New Jersey American Water’s local, qualified contractor, Pioneer Pipe Contractors, Inc. will begin traffic plans and site preparation on September 21, with construction expected to start on September 27, and be completed within approximately two to three weeks. Work hours will be from 7 a.m. to 5 p.m., Monday through Friday during the week of September 21. Once repairs begin on September 27, continuous 24-hour work may be required, depending on the complexity of the repair.
Customers were alerted this morning via the company’s notification system and are not expected to experience any changes in water service throughout the duration of the repair. The company is also working with local officials to coordinate additional notifications and traffic planning. People traveling in this area are asked to drive carefully around the work zone or seek an alternate route if possible.
For more information or questions about the project, customers may visit the Alerts page on the company’s website at www.newjerseyamwater.com or call the Customer Service Center at 800-272-1325. Customers are also encouraged to update their contact information and alert preferences in their MyWater account.
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit www.newjerseyamwater.com and follow New Jersey American Water on Twitter and Facebook.
About American Water
With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.com and follow American Water on Twitter, Facebook, and LinkedIn.
Specialist, External Affairs