THE IMPORTANCE OF DETECTING LEAKS
Even the smallest leak in a water system can cause the loss of thousands of gallons of water each month.
New Jersey American Water is committed to finding and fixing leaks quickly and efficiently using innovative leak detection technology and practices. Once a leak is detected, New Jersey American Water will either repair or replace water pipelines that have reached the end of their useful life.
We also have a strategically focused and proactive leak detection program to identify leaks before they surface. Addressing leaks faster saves water, and potentially reduces customer impacts and prevents leaks from becoming major main breaks or extended service disruptions. On the flip side, allowing subsurface leaks to go unaddressed can result in significant damage.
Allowing a small service line leak go unrepaired for 16 days can waste 3x more water than an 8-inch main break that takes three hours to repair.
Using Technology to Locate Leaks BEFORE They Surface
Since 2016, our operations and engineering teams have installed 11,300 EchoShoreDX® sensors, an acoustic monitoring technology from Echologics. This technology allows our team to locate subsurface leaks with exceptional accuracy, BEFORE they bubble to the surface.
American Water earned the 2022 WaterSense Excellence in Education and Outreach award from the U.S. Environmental Protection Agency ("EPA").
Learn more about how to detect leaks in your home here.