Tennessee American Water’s Annual Water Quality Reports Available Online


Chattanooga, Tenn. (April 12, 2023) – Tennessee American Water announces that the company’s 2022 Water Quality Reports are available to customers on the company’s website,  Tennessee American Water continues to meet or surpass water quality standards. The report, also referred to as Consumer Confidence Reports, describes the local drinking water sources, a summary of the laboratory testing conducted on the water, a list of the levels of any substances contained in the water, and tips on protecting water sources.


The U.S. Environmental Protection Agency (EPA) and the Tennessee Department of Environment and Conservation (TDEC) set standards for water quality and monitor test results to help utilities meet those standards.


“Our employees are committed to providing high-quality water because we know that customers count on us to provide safe, clean, reliable water,” said Lori Stenzel, Tennessee American Water Manager for Water Quality & Environmental Compliance.  “The report is a great resource for learning about drinking water standards and the important work that goes into treatment to meet or even exceed regulatory requirements.”


The Chattanooga plant has earned the Director’s Award from the Partnership for Safe Water for 22 consecutive years.  The Partnership is a collaboration between six drinking water organizations with a mission to improve the quality of water delivered to customers by optimizing operations.  Tennessee American Water is one of eight utilities out of Tennessee’s nearly 500 community water systems that participate in the Partnership’s treatment plant optimization program.   


The reports are currently available on


Customers can search by zip code to find their specific report or follow these links:




Jasper Highlands:


Sequatchie Valley (Whitwell, Powells Crossroads & some parts of Sequatchie County):


Suck Creek:


Printed copies of the report are available to customers who would rather receive their report in the mail or who do not have access online. To request a copy be mailed, customers may call the company’s Customer Service Center at 1-866-736-6420 or by emailing                                                                        

Tennessee American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water services to approximately 380,000 people in Tennessee and north Georgia. For more information, visit and follow Tennessee American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water (NYSE: AWK) is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs approximately 6,500 dedicated professionals who provide regulated and regulated-like drinking water and wastewater services to an estimated 14 million people in 24 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help keep their lives flowing. For more information, visit and American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Daphne Kirksey

External Affairs


Daphne Kirksey

External Affairs