We built our business on our values—safety, trust, environmental leadership, teamwork and high performance. Our business partners have our commitment to perform responsibly and to behave ethically while in pursuit of the highest standards of quality and service in our industry. 

We welcome the chance to help developers, engineers, contractors, suppliers, vendors, and municipalities solve their water and wastewater system operations, management, supply and delivery challenges. We’re committed to working with you to improve our communities and infrastructure.

Our experts are passionate about delivering high-quality water and wastewater services and solutions to both our customers and our business partners. We are innovators, engineers, scientists and environmentalists, and we welcome any chance to help communities, builders and developers solve their water and wastewater system operation, management, supply and delivery challenges. Our strength stems from our longevity in the industry.  

Do you have a project that requires expert water and wastewater service solutions? We would be proud to work with you. New business partnerships not only give us the chance to work with your team of experts to find smart and innovative solutions — it allows us to cover more ground in improving the water and wastewater systems in the communities we hold so dear.

If you are looking for help with a new or existing water or wastewater system, please contact Karen Cooper at


Examples of Community Partnerships – Illinois American Water


What about those against privatization?

As a community leader, it isn't uncommon to hear from groups or individuals with their own agendas. Similarly, water activists are unfortunately trying to take down private water operators with false and purposefully misleading information. These critics don’t understand the important role water companies play in towns and cities all across the country. Instead of offering communities real solutions to meet their water needs, these activist groups push false narratives and ideological arguments with distorted evidence and partial timelines. Learn more here.



In the News

Mt. Pulaski approves water and wastewater sale

Village of Jerseyville approves water and wastewater sale


Project Examples

Over the years, and all across North America, American Water has had the opportunity to work on exciting projects of all sizes. Find out more on our American Water Solutions website.

Illinois Water System Viability Act

Communities throughout Illinois are looking for options to deal with their aging water and wastewater systems. Read more in the Illinois Water System Viability Act.