YOUR REDESIGNED BILL

Simple billing. One more way we keep life flowing.

How do we know what our customers care about most? We asked. We surveyed 1,000 American Water customers to learn what they liked, didn’t like and felt was most important. Your feedback helped us streamline your water bill, so it’s simpler and easier to understand. Here’s what you’ll find:

illinois_Bill_Redesign

illinois_Bill_Redesign


Click here, for a printable fact sheet