Logo AmericanWater
  • About Us
    • Solutions For Communities
    • Environmental Stewardship
    • Workplace Safety
    • Public Private Partnerships
    • Suppliers & Vendors
      • Developers
      • Engineers Contractors
  • Customer Service & Billing
    • Contact Us
    • Billing & Payment Info
      • How to Read Your Bill
    • For New Customers
    • Turn Service On/Off
    • Customer Assistance Programs
    • Leak Adjustments
    • Your Water And Wastewater Rates
    • Rights & Responsibilities
    • W9 Tax Form
    • FAQs
  • Water Quality
    • Lead And Drinking Water
    • Water Quality Reports
    • Water Safety
    • Source Water Protection
      • Source Water Protection Feedback Form
      • Source Water Protection Planning
      • Ongoing Program Activities
      • Local Watersheds
      • Community Resources
      • Kanawha River Study
      • Aboveground Storage Tank Notifications
    • Water Treatment
    • PFAS
    • Cross Connection Backflow Prevention
    • What Is A Boil Water Advisory?
    • Building & School Flushing One-Pager
    • Infrastructure Upgrade Map
  • Water & Wastewater Information
    • Wise Water Use
    • Detecting Leaks
    • Cold Weather Protection
    • Watershed Protection
    • Wastewater Service
    • Splash Lab
    • Water Learning Center
      • Our Story
      • The Value Of Water
      • The Water Cycle
      • Source Water
      • Tap Water
      • The Water Industry
      • Water Curriculum Kids Activities
  • News & Community
    • News
    • Media Inquiries
    • Community Involvement
    • Community Impact Report
    • Investing in West Virginia
    • Request a Plant Tour or Speaker
    • Community
      • Community Giving
      • Protect Our Watersheds Art Contest
user svg image
Login to MyWater
& Manage my Account
Sign Up
I need help logging in
Logo AmericanWater
Login
  • About Us
    • Solutions For Communities
    • Environmental Stewardship
    • Workplace Safety
    • Public Private Partnerships
    • Suppliers & Vendors
      • Developers
      • Engineers Contractors
  • Customer Service & Billing
    • Contact Us
    • Billing & Payment Info
      • How to Read Your Bill
    • For New Customers
    • Turn Service On/Off
    • Customer Assistance Programs
    • Leak Adjustments
    • Your Water And Wastewater Rates
    • Rights & Responsibilities
    • W9 Tax Form
    • FAQs
  • Water Quality
    • Lead And Drinking Water
    • Water Quality Reports
    • Water Safety
    • Source Water Protection
      • Source Water Protection Feedback Form
      • Source Water Protection Planning
      • Ongoing Program Activities
      • Local Watersheds
      • Community Resources
      • Kanawha River Study
      • Aboveground Storage Tank Notifications
    • Water Treatment
    • PFAS
    • Cross Connection Backflow Prevention
    • What Is A Boil Water Advisory?
    • Building & School Flushing One-Pager
    • Infrastructure Upgrade Map
  • Water & Wastewater Information
    • Wise Water Use
    • Detecting Leaks
    • Cold Weather Protection
    • Watershed Protection
    • Wastewater Service
    • Splash Lab
    • Water Learning Center
      • Our Story
      • The Value Of Water
      • The Water Cycle
      • Source Water
      • Tap Water
      • The Water Industry
      • Water Curriculum Kids Activities
  • News & Community
    • News
    • Media Inquiries
    • Community Involvement
    • Community Impact Report
    • Investing in West Virginia
    • Request a Plant Tour or Speaker
    • Community
      • Community Giving
      • Protect Our Watersheds Art Contest
  1. Go to Homepage
  2. West Virginia
  3. Feedback
Attention!

You are leaving a California American Water regulated operations page and proceeding to a page with information about our parent company, American Water and its affiliates.

Log in to MyWater Online to:

Pay your bill
Check your account balance
Turn your service on/off
Sign up for alerts
View your water usage
Setup paperless billing

Log in to MyWater Online

Phone: 1.800.685.8660

Call 24/7 for any emergency.
Water emergencies don't keep business hours.

For non-emergencies, Mon - Fri 7am-7pm

At West Virginia American Water, our employees have more than a job. They have a calling.

EEO Information &
Accommodation Requests

Inclusion, Diversity, and Equity

american water 811 Contact Us

Map ; ; CA ; ; GA ; ; HI ; ; IL ; ; IN ; ; IA ; ; KY ; ; MD ; ; MO ; ; NJ ; ; PA ; ; TN ; ; VA ; ; WV
State Sites
California Georgia Hawaii Illinois Indiana Iowa Kentucky Maryland Missouri New Jersey Pennsylvania Tennessee Virginia West Virginia
icon to close stae flyout
American Water Directory
Investor Relations
Press Room
State Sites
California Georgia Hawaii Illinois Indiana Iowa Kentucky Maryland Missouri New Jersey Pennsylvania Tennessee Virginia West Virginia
DO NOT SELL MY PERSONAL INFORMATION
Logo AmericanWater
© 2025 American Water. All rights reserved.
Privacy Policy | Terms of Use
Follow Us