Pay Your Bill:

  • Log into MyWater to:
    • Make a one-time payment using your bank account.
    • Schedule automatic payments to avoid late fees.
  • To pay without registering for an account, visit Be sure to have your account number handy.
  • We are pleased to announce that the $1.95 third-party transaction fee for paying your bill by credit card has been eliminated

Pay with credit card:

  • Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check).
  • Be sure to have your 16 digit account number handy which can be found on your bill.
  • We are pleased to announce that the $1.95 third-party transaction fee for paying your bill by credit card has been eliminated.

Send payment along with payment stub to:

Pennsylvania American Water
P.O. Box 371412
Pittsburgh, PA 15250-7412

No cash, staples or paper clips please.

Pennsylvania American Water has agreements with several authorized payment locations across the state.

Find your local payment location.

Please note that payment locations and terms change periodically, and some locations charge for this service. Customers are encouraged to call the location first to verify they still accept payments for Pennsylvania American Water, as well as the fee information provided on this site. Please note these locations DO NOT accept payments by mail.

Billing Inquiries:

view-your-bill view-download-past-bills understanding-your-bill other-billing-questionsPayment Assistance BTN

Pay Through a Third Party

According to PUC regulations, customers are permitted to designate a consenting individual or agency to receive a duplicate copy of reminder notices, past due notices, delinquent account notices or termination notices. When contact with a third party is made, we will advise the third party of the pending action and what steps can be taken to avoid termination.

To add a third-party, both you and the third party must complete and sign the Pennsylvania American Water Third Party Notification Form and return it to the address provided on the form.


Managing your account online is easy with MyWater. You can view and pay your bill, sign up for Auto Pay and Paperless Billing, track your water usage and compare it to your neighborhood average, and more! We’ve improved our customer portal, so if you haven’t logged on recently, view the video below, or log on/enroll and see if for yourself! Visit MyWater today!

Invoices available in Braille, large print or audio

Customers can request to receive their Pennsylvania American Water bill in Braille, large print or as an audio file by contacting our Customer Service Center. Please note, customers requesting an alternate format will continue to receive their regular print format or paperless bill on time. The alternate formatted bill will be sent 7-10 business days after.