Your Water AND WASTEWATER Rates

Water and wastewater service rates are based on the real costs of treating and delivering water and collecting and treating wastewater. The rates for water and wastewater service in Pennsylvania are regulated by the Pennsylvania Public Utility Commission (PUC). The PUC will conduct an exhaustive investigation into the company’s proposed rates before rendering a decision on the company’s request. After examining the evidence, the PUC might grant all, some, or none of the request.  

Before it reaches your home or business, water is treated through an intricate treating and testing process to help ensure it meets or surpasses rigorous drinking water quality standards. The company treats wastewater to meet or exceed all environmental standards.

Rates charged for water service may vary based on a customer’s meter size. Customers are billed based on a monthly meter reading.

Effective Jan. 28, 2021, the monthly water bill for the average residential customer using 3,458 gallons per month will increase from the current charge of $57.85 to $61.92, and the average monthly residential wastewater bill will increase from $60.42 to $67.94. At the second phase-in on Jan. 1, 2022, the average monthly residential bills will increase to $62.80 for water and $78.41 for wastewater. These increases will be offset slightly in 2021 and 2022, reflecting tax savings that the company is flowing back to customers. Read more from this announcement here. 

Current Typical Residential and Commercial Water Rates*

Effective January 28, 2021. (Applicable to Rate Zone 1 for Residential and Commercial Classes) 

Service Charges (Per Month)

All metered customers shall be subject to a monthly service charge, based on the size of meter required to render adequate service.

Consumption Charges (Per Month)

The following rates shall apply per 100 gallons:

* These rates are applicable to the majority of our residential customers. For rates specific to your region, view the effective Water Tariff below or call Pennsylvania American Water's Customer Service Center.

A full explanation of the rates for each of Pennsylvania American Water’s service areas is shown in the below rate schedules found in the company's tariffs. 

• Water Tariff 
• Wastewater Tariff 

Water and Wastewater Distribution System Improvement Charge (DSIC) -- Pennsylvania American Water is committed to providing high-quality, reliable water and wastewater service to its customers. This requires continually investing in our systems. One of the approved methods that allow a utility to accelerate improvements to its water and wastewater infrastructure (pipes, valves, meters, hydrants, laterals and manholes) is through a water and wastewater DSIC, which are approved by the PA Public Utility Commission. As a result, a small charge is typically added to the customer’s water and wastewater bills to allow Pennsylvania American Water to replace more of its aging system annually, thus improving service to you.