Our rates are based on the actual cost of providing water and wastewater service. The price that customers pay is driven largely by the company’s capital investments. Pennsylvania American Water continues to invest heavily in replacing aging infrastructure, complying with water quality and environmental regulations and meeting customers’ water and wastewater service needs. Not only are these investments critical to the public’s health and safety, but they also support the economic health of the communities we serve.

Our water and wastewater rates are set by the Pennsylvania Public Utility Commission (PUC). As part of rate filings, we submit extensive financial and operational data documenting the cost of doing business. The PUC will scrutinize this information in an open and thorough process and will offer multiple opportunities for customer involvement, including providing written comments and attending public input hearings. The PUC might grant all, some, or none of our company's rate adjustment requests.

Current Residential and Commercial Water Rates

Effective January 1, 2022. Applicable to Rate Zone 1 for Residential and Commercial Classes. Rates charged for water service may vary based on a customer’s meter size. Customers are billed based on a monthly meter reading. The rates below are applicable to the majority of our customers. For rates specific to your region, view the effective Water Tariff below or call Pennsylvania American Water's Customer Service Center. 

Service Charges (Per Month)

All metered customers shall be subject to a monthly service charge, based on the size of meter required to render adequate service.

Meter Size 









Consumption Charges (Per Month)

The following rates shall apply per 100 gallons:

Gallons Per Month





First 16,000/Month





All In Excess of 16,000/Month





A full explanation of the rates for each of Pennsylvania American Water’s service areas is shown in the below rate schedules found in the company's tariffs. 

Water and Wastewater Distribution System Improvement Charge (DSIC)

Pennsylvania American Water is committed to providing high-quality, reliable water and wastewater service to its customers. This requires continually investing in our systems. One of the approved methods that allow a utility to accelerate improvements to its water and wastewater infrastructure (pipes, valves, meters, hydrants, laterals and manholes) is through a water and wastewater DSIC, which are approved by the PA Public Utility Commission. As a result, a small charge is typically added to the customer’s water and wastewater bills to allow Pennsylvania American Water to replace more of its aging system annually, thus improving service to you.

Pennsylvania American Water Files Rate Request Driven by $1.1 Billion in Investment

On April 29, 2022, Pennsylvania American Water filed a rate adjustment request with the Pennsylvania Public Utility Commission reflecting $1.13 billion in water and wastewater system investments to be made through 2023 to continue providing safe and reliable service. The company continues to make needed investments to replace aging infrastructure, comply with water quality and environmental regulations and meet customers’ water and wastewater service needs. Read the full press release here. 

If approved, rate adjustments necessary to reflect these investments would not take effect until early 2023 except for certain recently acquired systems where new rates are proposed to take effect at later dates.

If the company’s proposed rates are approved as requested, the monthly water bill for the average residential customer using 3,212 gallons per month would increase from the current charge of $60.49 to $75.49, and the average monthly residential wastewater bill would increase from $76.64 to $95.69. 

As part of this filing, the company’s Statement of Reasons (short version), Statement of Reasons (long version), Supplement No. 35 to Tariff Water-PA P.U.C. No.5, and Supplement No. 34 to Tariff Wastewater PA P.U.C. No. 16 are available to view at the links below.

To find out more about how you can participate in this rate process, contact the PUC or refer to the information provided in the customer notice mailed to you. All of the documents that are part of this rate case can be found on the PUC website. The docket numbers for this case are R-2022-3031672 (Water) and R-2022-3031673 (Wastewater). 

Public Hearings: Pennsylvania American Water will join the Pennsylvania Public Utility Commission (PUC) to hear public comment on the company’s recent rate request during a series of six telephonic public hearings. 

Dates:              July 19, 20 and 21, 2022 (Tuesday, Wednesday, Thursday)

Times:             1:00 p.m. and 6:00 p.m. each day

Click here for more information on how to participate and how to pre-register to testify.