WATER QUALITY
We take great pride in what we do and hold ourselves to high standards in delivering safe, clean, reliable and affordable drinking water to our customers and the communities we serve.
When it comes to complying with strict state and federal regulations, we’ve consistently scored among the highest of all water companies. Our team consists of the industry’s leading researchers, scientists, and plant operators, all committed to our mission of delivering high-quality water to our customers.
In this area of our site, you can learn about our research and testing methods and facilities, as well as read the current water quality report for your area.
Drinking Water Safety
To protect citizens’ health, the United States Environmental Protection Agency (USEPA) since 1974 has set national safety standards for drinking water.
As the nation’s largest publicly traded water service providers, American Water takes that responsibility very seriously. In addition to working closely with the USEPA and state authorities to ensure that the water we provide customers meets federal and state safety standards, our researchers help the USEPA develop its standards and regulations.
We consistently score among the highest of all water companies when it comes to complying with strict federal regulations for delivering clean, quality drinking water with a current score of greater than 99% for drinking water compliance.
Additionally, over the past several years, and all over the country, we’ve received more than 150 awards for superior water quality from state regulators, industry organizations, individual communities, and government and environmental agencies.
Read the water quality report for your area.
Expert Analysis
Our scientists, researchers and technicians use state-of-the-art testing and monitoring systems to help ensure that your water complies with state and federal regulations. We screen for more than 90 regulated compounds, including PFAS.
Trusted Results
Our drinking water meets or surpasses tough state and federal drinking water regulations, including those set for lead.
Water Quality Fact Sheets
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Water Quality Reports
We know that at the end of every water pipe, there's a family depending on us to provide this essent...
Lead
We are asking customers to help support by locating and identifying their water service line and sub...
PFAS
Per - and polyfluoroalkyl substances (PFAS) are manufactured chemicals historically used in many hou...
Flushing
Each year, American Water flushes the pipes in its water distribution system.
Fluoride
New Jersey American Water is neutral on the issue of fluoridation of drinking water supplies.
Legionella
American Water recognizes the shared responsibility between the utility and our customers to control...