Due to severe weather across the nation, American Water is experiencing unusually high call volumes, longer than normal wait times and reports of frozen lines from customers. Prior to calling our Customer Service Center, to report an emergency, please inspect the lines of your internal plumbing system to ensure they are not frozen. Typically, internal plumbing systems are often the source of frozen line issues. You can also avoid the wait to speak with an agent by visiting amwater.com to determine if we have active service/cold weather alerts impacting your area. You can report an emergency online by visiting https://login.amwater.com/
United States EPA announces updated Health Advisories Levels for some PFAS chemicals.
As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
American Water Publishes 2021 Inclusion, Diversity & Equity Report and ESG Data Summary; Launches Interactive ID&E Website
The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.
American water Raises $180,000 for Water for People in Fundraising Campaign
American Water recently raised funds to support Water For People, an international nonprofit organization dedicated to providing access to improved water and sanitation systems and services in developing countries.
American Water NewsFlow – A New Way To Keep Life Flowing
Learn about the latest news, tips and content from across our nationwide footprint. Our new go-to resource is developed to engage, educate and inform our customers and communities to keep life flowing.