Overview Of American Water

We Keep Life Flowing
Leadership, Safety, Quality & High Performance for more than 135 years.

We are the largest regulated water and wastewater utility company in the United States, providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s 6,700 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Providing Service to Generations of Customers

The company was founded in 1886 as American Water Works & Guarantee in Pennsylvania and is listed today on the New York Stock Exchange under the ticker symbol AWK. We are the only water utility member of the Dow Jones Utility Average.

Delivering Customer Value

We provide services to customers through our regulated operations and Military Services Group. We serve residential homes and businesses through our regulated state subsidiaries, as well as perform contract operations for military bases and municipalities that own their utility systems. The company is a leader in providing solutions to meet the country’s many water and wastewater. challenges.

Experienced Leadership

We have an experienced leadership team. Our three most senior executives, President and Chief Executive Officer, John Griffith; Executive Vice President and Chief Operating Officer Cheryl Norton; and Executive Vice President and Chief Financial Officer, David Bowler together have an average of over 30 years of industry knowledge and expertise.

Dedicating Resources to help make sure the Highest Standards for Our Communities

We are committed to excellence in the communities we serve. We are experts in water quality, testing, compliance and treatment. Our water-testing laboratories and other facilities perform more than one million water quality tests per year. We consistently achieve greater compliance for meeting state and federal drinking water and wastewater standards than the industry average. American Water participates in the Partnership for Safe Water, the U.S. EPA’s voluntary program to meet more stringent goals for reducing microbes. We maintain a comprehensive environmental policy including responsible business practices, compliance with environmental laws and regulations and effective/efficient use of natural resources.

Our responsibility to the customers and communities we serve goes beyond providing safe, clean, reliable and affordable water and wastewater service. We produce a biannual Sustainability Report and we were named to the Dow Jones Sustainability North America Index. Additionally, the American Water Charitable Foundation seeks to proactively engage with community partners and strategically invest its resources in order to empower American Water employees to make a positive difference in the communities where they live and work...because at the end of the day, it’s our water too.