American Water Contract Services Group proudly partners with the City of Camden to provide water and wastewater services to the community.

The City of Camden’s water supply, serviced by American Water Contract Services Group, comes from groundwater that is treated at two facilities prior to delivery to the distribution system. The treatment facilities, Morris-Delair Water Treatment Plant located in Pennsauken and Parkside Water Treatment Plant located in Camden, collectively treat more than 21 million gallons per day. The two water treatment plants provide safe, clean, and reliable water to approximately 46,000 residents in the Camden community.

Customer Service:

American Water Contract Services
Camden Operations Center
100 S. 17th Street
Camden, NJ 08105

Customer Service Hours of Operation:
Monday through Friday
9 a.m. to 3:30 p.m.
For questions related to your water/sewer bill or to schedule a service visit please call, 1-866-371-2623

Payment Drop Box:

Camden City Hall
520 Market Street, Rm. 117
Camden, NJ
Payments placed in the drop box will be collected by American Water, Wednesday of each week. (Check/Money Orders ONLY. Cash will NOT BE accepted)

You may also pay your water/sewer bill online: Pay Water & Sewer Charges Online

For Emergencies:

Customers can use the toll-free number listed below at any time, and on weekends and holidays for emergency purposes, such as main breaks, water quality issues, water outages, and water leaks.

American Water: 1-856-635-1496

Water Quality Reports

We take water quality very seriously. To learn more about the water quality in your area, click on the link below to view the annual Consumer Confidence Report or CCR. This report details all water quality parameters associated with the City’s water.

2015 Consumer Confidence Report
2016 Consumer Confidence Report
2017 Consumer Confidence Report
2018 Consumer Confidence Report
2019 Consumer Confidence Report
2020 Consumer Confidence Report

Additional Resources:

Water Quality Perception Survey: English | Spanish

Please take a moment to complete our water quality perception survey so American Water can better understand your thoughts about local water quality. Your input will help us respond to your feedback, questions and concerns about your water.

Customer Information:

2020 Community Investment Report
2019 Community Investment Report
City of Camden Guide to Municipal Sewer Service
City of Camden Guide to Municipal Water Service
City of Camden Water Service Map
Customer Service Your Way
Customer Service Your Way – Spanish
Street Sweeping Information
Street Sweeping Information – Spanish
Street Sweeping Schedule
Water Equity Road Map – Camden Water Equity Task Force
Water Learning Center
We’re Invested in Camden
Wise Water Use